Operational implementation
We don't just develop concepts; we provide support during introduction, management, and sustainable anchoring.
International experience and operational expertise
Why ELB Services?
International experience. Personal responsibility. Solutions that work.
ELB Services combines commercial precision, operational leadership experience, and international project expertise. We support companies where reliable structures, clear decisions, and consistent implementation are required.
Our difference
Consulting with genuine operational experience.
ELB Services does not view tasks solely from the perspective of an external consultant. Our work is based on many years of responsibility for employees, budgets, client contracts, implementations, and complex service organizations.
This experience helps us to quickly categorize challenges, develop realistic solutions, and accompany changes in such a way that they remain sustainable in everyday corporate life.
Five good reasons
Why companies work with ELB Services.
Personal leadership
Short decision-making paths, dedicated contacts, and personal responsibility characterize every mandate.
International perspective
Experience from Germany, Switzerland, and the United Arab Emirates expands the view of organizations, markets, and cultures.
Interdisciplinary competence
Commercial services, facility management, outsourcing, sales, and management consulting are combined in a meaningful way.
Economic clarity
Structures, responsibilities, and services are defined transparently and consistently aligned with their value.
International Project Experience
A selection of international projects between Europe and the Middle East.
The international competence of ELB Services is based on the personal project experience of the management. The following presentation shows a selected, exemplary compilation of international projects and leadership tasks. Since 2008, Jan Wilhelm has been and continues to be active in responsible roles for various companies and organizations – from international airports to university and real estate projects, through to restructuring, business development, regional management, and the optimization of commercial processes.
2008–2011
Abu Dhabi & Al Ain, UAE
Abu Dhabi Airports
Project environment: Abu Dhabi International Airport, Al Ain International Airport, and City Terminal.
Tasks: Implementation and management of cleaning and waste management services, operational efficiency, turnaround, contract management, and quality management.
Roles: Operations Manager, Implementation Manager, and Project Manager.
2011–2012
Dubai, UAE
World Energy Forum 2012
Project environment: International NGO from New York and Supreme Council of Energy in Dubai.
Tasks: Support for government coordination, Memorandum of Understanding, event and contract management, marketing, sponsor management, and key accounts.
Roles: Consultant, Facilitator, and Representative of the international organization in Dubai.
2012
Al Ain, UAE
United Arab Emirates University
Project environment: UAE University campus in Al Ain.
Tasks: Implementation and quality control of cleaning and pest control services, contract management, and operational efficiency.
Roles: Project Management and Implementation Management.
2012–2013
Abu Dhabi, UAE
Restructuring and Business Development
Project environment: Realignment of a branch of an internationally active service company.
Tasks: Business development, contract management, key account management, and diversification strategy for facility management, waste management, and HR services.
Roles: Senior Commercial Manager, Business Development Manager, and Key Account Manager.
2013
Dubai, UAE
Burj Khalifa
Project environment: Facility management and technical services for approximately 900 high-end residential units in the Burj Khalifa.
Tasks: Interim management, contract management, turnaround, and management of minor renovation measures.
Roles: Project Manager, Interim Manager, and Contract Manager.
2013–2014
Abu Dhabi, UAE
Spin-off and strategic realignment
Project environment: Spin-off of a 22-year-old company for facility, environmental, hospitality, and HR services.
Tasks: Executive management, management consulting, corporate development, and conceptual design of PPP, BOT, and service models.
Roles: Management Advisor, Board Member, and Interim General Manager.
2014–2016
Southern Germany
Regional leadership in building management
Project environment: Management of six branches in Southern Germany as well as further locations and offices.
Tasks: Operational efficiency, implementations, contract management, key accounts, and management of a decentralized facility management organization.
Responsibility: Approximately 1,500 employees, about 800 locations, and a revenue volume of more than 20 million euros.
2020–2025
Baden-Württemberg
Tender management and business development in facility management
Project environment: Mid-sized facility management service provider with a focus on building cleaning as well as infrastructural and technical building management. Serving demanding clients and projects in industry, healthcare, telecommunications, and real estate.
Tasks: Support and processing of public and private sector tenders, analysis of specifications and calculation bases, as well as participation in the development of competitive service concepts. Preparation and conduct of bidder meetings, contract and price negotiations, as well as support in new client acquisition and the further development of existing client relationships.
Project support: Commercial and sales support from the bidding phase to contract award, including site inspections, client presentations, performance demarcations, post-calculations, and coordination with operational managers.
Selection of supported client and project environments: Daimler AG, Audi AG, Deutsche Telekom AG (within the scope of an ISS contract), Bad Rappenau Clinic, amedes Group, and Schroders.
Roles: External expert in various roles, including tender management, calculation, sales, business development, customer support, project coordination, and commercial consulting.
2024–2026
Bavaria
Optimization of the finance department and Business Central
Project environment: Internationally active company in the book trade with well-known clients and complex commercial structures.
Tasks: Optimization and further development of financial processes in Microsoft Dynamics 365 Business Central. Review of financial accounting and past fiscal years in close coordination with the tax consultancy. Preparation and support of annual financial statements as well as ensuring proper ongoing accounting.
Additional focal points: Reconciliation of accounts receivable, accounts payable, and general ledgers, cleaning up existing discrepancies, and improving commercial workflows and responsibilities.
Role: External CFO and commercial contact person for management, accounting, and the tax consultancy.
What this creates for our clients
International experience becomes practical value.
Mastering complexity
Experience from airports, large-scale real estate, universities, and decentralized organizations helps to grasp complex processes quickly.
Implementing change
Implementations, turnaround situations, and restructurings require clear priorities, responsibilities, and communication.
Connecting cultures
International projects foster an understanding of different working methods, expectations, and decision-making processes.
Taking responsibility
Proven leadership and project experience create security when companies need operational support or interim management.
25+years of experience
3countries with operational project experience
1,500employees managed
€20M+revenue volume managed
Let’s talk business
Are you looking for a partner who combines strategy and implementation?
Whether commercial outsourcing, facility management consulting, process optimization, sales, or interim management: We will discuss a solution with you that fits your company.